The Olson Duncan Agency

Meet Our
Customer Service Representatives:

Georgeann Wellfare
Commercial Lines
310-373-6441 x238
georgeann@
olsonduncan.com
Eileen Kuljis
Personal Lines
310-373-6441 x232
eileen@
olsonduncan.com
Robin Naversen
Personal Lines
310-373-6441 x233
robin@
olsonduncan.com
Lupe Hernandez
Commercial Lines
310-373-6441 x224
lupe@
olsonduncan.com
Gayle McCulley, CPCU, ARM
Commercial Lines
310-373-6441 x236
gayle@
olsonduncan.com
Bonnie Mitrosilis
Commercial Lines
310-373-6441 x226
bonnie@
olsonduncan.com

Report A Claim

For immediate service, 24 hours a day, our insurance company representatives are ready to serve you. To submit your claim, please call, toll free, direct to your insurance company claims adjuster:

Employers Compensation 800-232-3085
Everest National 800-822-5103
Golden Eagle 800-238-3085
Hartford 800-458-7824
Mercury 800-503-3724
Oak River 800-661-6029
Republic Indemnity 888-336-7569
Safeco 800-332-3226
State Compensation Fund 888-222-3211
Travelers 800-238-6225
Zurich 800-800-3907

If you have any questions about your claim, ie: deductibles, rental cars, etc., please call one of our customer service representatives. We are ready to assist you through the entire claims process.

Emergency Services (24 hour)

Board-up / Water extraction / Fire damage restoration - we suggest you call:


Servpro
800-864-5711
 
Advanced Restoration
800-310-4911

Be sure to report the claim to ISU-The Olson Duncan Agency!!

Tell Us About Your Claim Experience

If you have filed a claim with an ISU-The Olson Duncan Agency insurance company, we'd like to know about your experience. Please take a moment to fill out this brief survey to tell us your opinions on the quality of the claim response you received.

Name
Email
Phone
Aspect of Service Response
Based on your recent claim experience, would you recommend ISU-The Olson Duncan Agency?
Overall Satisfaction with the insurance company's claim service
Adjuster's explanation of how your claim would be handled by the insurance company
How satisfied were you with the time it took to settle the claim?
Pleasant, courteous service
Prompt inspection of your damaged auto or property
Availability/accessibility to discuss claim
Satisfaction with recommended vehicle repair facility
Satisfaction with auto glass repair facility or property contractor
Prompt contact after claim was reported
California License #0633339. Licensed to do business in all 50 states
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